Ordering

Orders

All orders are subject to material availability.
When ordering to order, it is required to pay in full for the order and delivery at the time of ordering to confirm your order.
If the product is out of stock or there are no materials for its manufacture in stock, we will inform you by mail no later than 7 days about the date of manufacture and delivery date.
If the product is not marked "in stock", it is manufactured. Payment for such items is non-refundable after the product is under development.
You are responsible for checking that all the details of your order are correct and suitable for your requirements including measurements, dimensions, product features, access and delivery. If we attempt to make a delivery and cannot access the room of choice due to size restrictions then a delivery charge will be applicable to you and not refundable.
All of our furniture is handmade according to the dimensions offered on the website, however as all items are handmade please allow a +/- 5mm variance on sizes stated.
We reserve the right to refuse to serve an individual or company.
The price of any product may change from time to time, but changes will not affect any order we have accepted.
Please note, we do not accept cheques – sorry!

Please check the order details before placing an order as any changes in order after the item has been entered into production can increase the lead time.

How to place an order online

Choose the product
Choose the size option, wood finish, enamel finish, glass finish, stone finish. (Depending on the product)
Once you have completed the payment of your order, you will be sent an order confirmation email with the order details and the expected delivery date of your order. Please note the delivery and dispatch dates might be pushed for one week, you'll be notified about changes before the estimated dispatch date.
If at any time you want to know about the latest updates and the progress of your order, you can contact us by mail and we will respond to you within 5 days.

How to place an order through the email

Please email us all the details: Item model, size option, wood finish, enamel finish, glass finish, stone finish and all other details. (Depending on the product).
A link or invoice for the payment of your order will be sent to you by email.
When the payment is received the order confirmation will be emailed to you. Please note the delivery and dispatch dates might be pushed for one week, you'll be notified about changes before the estimated dispatch date.
If at any time you want to know about the latest updates and the progress of your order, you can contact us by mail and we will respond to you within 5 days.

We appreciate your trust in us for providing recommendations for the arrangement of our furniture. We strive to offer our best recommendations based on standard sizes and the typical space needed for comfortable use. However, since the design and dimensions of the space and other items can vary greatly, we recommend that you check the dimensions in your specific space as well as pieces of furniture or equipment to make sure that they will be conveniently combined with our items. We want your use to be as pleasant as possible, so taking the time to measure can be an important step in achieving this goal. Please note that while we provide recommendations to the best of our ability, we cannot take responsibility for any discrepancies between the capacity we offer and the actual installation.

Placing the order through the phone

Please note we don’t accept orders through the phone.